Strategy & Operations Associate, RCM

Rockstar is recruiting for a mission-driven healthcare company that is dedicated to making life happier and healthier for autistic and neurodivergent adults. The company delivers specialized mental health services covered by insurance, and has helped tens of thousands of individuals receive autism diagnoses and access affirming therapy and community. They are growing rapidly and building the first-of-its-kind platform for this underserved population.

About the Role

The Strategy & Operations Associate for RCM will help drive all strategy and analytics related to revenue cycle management — helping the company collect revenue while ensuring clients can seamlessly access services.

This individual will push data-driven solutions against RCM's key strategic priorities, owning everything from the initial analysis through the operational execution.

The role is cross-functional, collaborating closely with engineering, client experience, and vendor partners. Given the company's lean team structure, this is a rare early-career opportunity to move the needle on core business KPIs with high-visibility exposure to senior leadership at an early-stage, high-growth startup. This role is NYC-based (3–5 days per week in the Chelsea office).

Key Responsibilities

• Execute high-impact projects: Lead initiatives that move the needle on company growth — such as reducing claim denials — by breaking them into actionable, sprint-based plans. Coordinate across engineering, operations, clinical, and client experience teams to launch effective solutions.
• Build analytics that matter: Design reporting that translates complex revenue cycle data into clear insights that drive decisions.
• Get hands-on: Self-teach tools as needed (SQL, BI platforms, Claude Cowork) and do the low-level work yourself to move fast, rather than waiting on others.

About You

• 1–2 years of experience in management consulting or investment banking. No healthcare or RCM background required — first-principles thinking and fast learning are valued over domain experience.
• You're driven by data. You break down complex problems into simple, actionable insights. You get excited by building analyses and models from the ground up. You understand data in the broader context and can translate data into business action.
• You're action-oriented. You take the 80/20 approach and don't get stuck in analysis. You bias toward action and impact, finding scrappy solutions and learning fast through iteration.
• You thrive in early-stage chaos. Ambiguity energizes you. You take ownership without being asked, move fast without much direction, and figure things out as you go.

More About the Company

The company culture is a unique mix of thoughtfulness, kindness, and high performance. The company sets ambitious goals and holds itself accountable to achieving them.

The company always ensures that it integrates perspectives from experts in its space, including clinicians and autistic self-advocates.

Team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Stanford, Yale, Penn, Dartmouth, Northwestern, Vanderbilt, and more.

A few of the company's favorite operating principles:

• Clients first — The company's job is to solve real problems for its clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side.
• Find a Way — The company uses ingenuity, scrappiness, and determination to bend the world to accomplish its goals. The company is resourceful and does more with less.
• Raise the Bar — The company grows deliberately, by asking how things can improve and by giving and seeking feedback. The company insists on the highest standards and keeps pushing them higher.
• Be a Good Person — Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.