Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Sr Director, Skills Intelligence leads the enterprise skills strategy, translating business priorities and future workforce needs into the skills required to build, buy, borrow, or automate. This role establishes the architecture, governance, technology, and adoption model that embeds trusted skills intelligence across workforce planning, talent management, learning, performance, recruitment, and internal mobility. In partnership with business and HR leaders, this role uses AI, analytics, and market insights to improve workforce decisions, employee opportunity, and measurable business outcomes.
Job Description
Responsibilities:
- Lead the enterprise Skills Intelligence function, defining the strategy, roadmap, operating model, governance, and measures of success.
- Translate business strategy into priority skills and assess skill supply, demand, proficiency, gaps, and risk to guide build, buy, borrow, mobility, and automation decisions.
- Create and govern the enterprise skills architecture, including taxonomy, proficiency frameworks, validation methods, standards, and decision rights.
- Apply AI, automation, analytics, and market intelligence to infer and validate skills, identify adjacencies, match talent to opportunities, and keep skills profiles current.
- Partner with business, HR, and technology leaders to embed skills into workforce planning, talent, learning, performance, recruitment, and internal mobility decisions.
- Drive leader, HR, and employee adoption by making skills-based practices simple, transparent, and valuable for development, career visibility, and access to opportunity.
- Ensure skills data quality, privacy, interoperability, bias monitoring, transparency, and appropriate human oversight.
- Measure impact through workforce readiness, internal mobility, targeted development, hiring effectiveness, talent deployment, adoption, and business performance.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Business Acumen, Change Management, Executive Leadership, Leadership Development Programs, Organizational Development (OD), Stakeholder Management, Strategic Thinking
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
Certifications (if applicable)
Relevant Work Experience
10 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.