Workforce Development Representative

Application ends: September 14, 2025
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Job Description

Job Details

Job Class: Workforce Development Representative Agency: Department of Employment and Economic Development

Job ID: 76760
Location: Burnsville
Telework Eligible: Yes, may be eligible to telework up to two (2) days per week.
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 05/23/2022.
Date Posted: 05/17/2024
Closing Date: 05/31/2024
Hiring Agency/Seniority Unit: Employ & Econ Development Dept / Employ & Economic Dev-MAPE
Division/Unit: Workforce Development / WFD Job Seeker SVS Field Op X
Work Shift/Work Hours: Day Shift, 8:00am to 4:30pm
Days of Work: Monday – Friday
Travel Required: No
Salary Range: $24.20 – $35.13 / hourly; $50,529 – $73,351 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 – MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you’ll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This position is located in Burnsville, MN.
The Workforce Development Representative position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance with a priority on serving Unemployment Insurance Applicants through re-employment calling and follow up assistance.
A successful candidate will be required to:

Periodically staff the Career Lab / Information Desk as assigned during the work week.
Conduct calls to Unemployment Insurance applicants to inform them of CareerForce services and offer career guidance.
Conduct calls to Supplemental Nutrition Assistance Program recipients to inform them of CareerForce services and offer career guidance.

The purpose of this position is to:

Provide Basic Career Services and CareerForce information to job seekers through one-on-one appointments and group instruction (with a priority on serving Unemployment Insurance Applicants).
Assist job seekers in making informed career choices.
Conduct outreach activities to increase awareness of all programs and services available from the CareerForce System.
Provide career guidance and resources to job seekers in the service delivery area.
Provide training on how to seek employment through Job Search classes, Resume Writing classes, and other employment-related workshops.
Inform job seekers of technical resources to ensure they have access to tools to assist in securing appropriate employment.
Assist businesses in accessing available services through CareerForce.
Inform businesses of technical resources to ensure they have access to tools and information to successfully recruit and retain employees.

As a Workforce Development Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!
This posting may be used to fill multiple positions.


Minimum Qualifications
To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and preferred qualification listed, including dates of employment.
Bachelor’s degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency.
One (1) year of experience in a role providing employment and training services, case management, or a similar role as determined by the agency.
Applicants that meet the above minimum qualification will be further evaluated on the following:
Skill in:

Development and presentation of workshops for adult career seekers, to be offered virtual and in person.
Organization to manage, track, and report expenses, financial transactions using Microsoft Office Suite including Outlook, Word, and Excel to track expenses.

Communication skills to:

Connect career seekers to work force training opportunities to advance skills.

Ability to:

Form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment.
Adapt to changing work priorities and goals.

Preferred Qualifications
Bachelor’s degree in Education, Social Work, Human Services, Counseling, or other closely related field as determined by the agency AND one (1) year of related work experience.

Using WorkForce One,,, SharePoint, Microsoft Teams and WebEx.
Providing career guidance and coaching.

Skill communicating in a secondary language.
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
This position requires successful completion of the following:
Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant’s current and/or former employers.
A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.
When the position requires travel and the applicant drives a state owned or leased vehicle, a driver’s license record check will be conducted.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Application Details

How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email For additional information about the application process, go to
If you have questions about this position, contact Timothy High at or 651-259-7660 . To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at . The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at . Please indicate what assistance is needed.
Working together to improve the state we love.
What do Minnesota’s State employees have in common?

A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth

As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans

Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children

6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email and let us know the support you need.