Staff Technical Program Manager – Platform Engineering

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world – together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position…

Ford Credit Platform Engineering is looking for a Staff Technical Program Manager that has a background in engineering and architecture who specializes in strategic delivery and execution. You will work on highly complex, cross-team, multi-project programs in the context of core financial system modernization. You will help to ensure teams are delivering high quality products and services in an iterative manner while carving out sets of functionality based on value to the organization and customers. You will help teams work on predictability and quality while supporting engineering and operational excellence. This role will have the ability to directly impact the future of program management practices at Ford Credit and effect a high degree of change across the Ford Credit Engineering teams. The candidate will make an impact by aligning business and global technology goals while managing relationships across geographically distributed teams and influencing decisions across multiple work streams and executive leadership.

The primary customers for the role are engineering leaders, product managers, developers, and analytics teams within Ford Credit. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. Further, the candidate needs to understand waterfall project management and be able to help teams make the shift from project thinking to working with a product mindset. The candidate’s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers.

What you’ll do…

• Focus on strategy deployment and delivery of critical programs while ensuring the alignment of business and engineering goals.

• Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc.

• Uncover, anticipate, raise, and aggressively remove obstacles which prevent program teams from delivering against expected program outcomes.

• Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation.

• Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture.

• Develop and socialize new program management principles and practices fit for the purpose for the organization.

• Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset.
• Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos

You’ll have…

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

• 8+ years’ experience in engineering, engineering program management, technical program management, product management, or related area

• Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc.

• 4+ years’ experience in the Finance, Credit, or Automotive Lending domains.

• Experience leading the program management for a core financial systems modernization effort.

• Experience delivering within highly regulated industries with compliance programs like PCI, HIPAA, ISO 27001.

• Strong understanding of platform thinking and ability to promote a product mindset within engineering teams.

• Experience managing complex programs with solutions relying on cloud-native technologies.
• Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions.

Even better, you may have…

• Master’s Degree in Computer Science, Engineering, Business Administration, or related area

• Certification in Project or Program Management such as PMP, etc.

• Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe.

• Exceptional problem-solving and decision-making abilities, with a track record of driving results in a fast-paced, dynamic environment.

• Excellent leadership and communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Strong verbal and written communications skills with the ability to influence the enterprise.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://clicktime.symantec.com/15tStchs5htofegKro11W?h=_D3yJrk7R6FJ6Q0tDWHv9eeCK8ihV6exzOhLsMXTAow=&u=https://fordcareers.co/LL6HTHD\

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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