PUBLIC AFFAIRS OFFICER II (C18011) (Community Engagement Liaison)

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Job Description

Introduction

 

This is a contractual position with limited State of Maryland Benefits
Work that matters. The Maryland Department of Housing and Community Development (DHCD) is a national leader in the financing and development of affordable housing and community development lending. As such, the primary function of the Community Development Administration is to encourage and support home-ownership in Maryland. We are good but strive to be great. To make this happen, our team needs members that will challenge the status quo, effectively communicate ideas and issues, independently bring forth practical and efficient solutions, believe change is good and want to come to work knowing that what they do makes a difference in their neighborhood.
The purpose of this position is to promote the Department of Housing and Community Development (DHCD) housing programs and initiatives for low-and-moderate-income Maryland residents. This position increases public awareness by optimizing opportunities with current and potential external partners, with the goal of promoting and informing Marylanders of the diverse portfolio of programs and services offered by the agency; including, Neighborhood Business Works, Rental Eviction and Foreclosure Prevention, Neighborhood Revitalization, Energy, Special Loans, Maryland Housing Search, Opportunity Zone, Project CORE, Homelessness, Military, etc. statewide. The Community Engagement Liaison position is responsible for maintaining business relationships with current and prospective customers in the assigned territories and market segment to generate “new” business opportunities for the departments products and services.
DHCD offers a flexible work schedule, telework and job sharing options; training, advancement and career path opportunities; casual business dress on Fridays and a competitive salary. DHCD is conveniently located next to the New Carrollton Metro Stop.

GRADE

15

LOCATION OF POSITION

7800 Harkins Road, Lanham, MD 20706
The Department of Housing and Community Development Headquarters is located in Prince George’s County across from the New Carrollton Metro Stop.

POSITION DUTIES

Position Duties:
  • Participate in outreach events of the programs listed above; including conferences, trade shows, fairs, announcements, staff exhibit booths, conducting presentations, participating in “special” events and working cover required evening and/or weekend activities.
  • Solicit and execute the monthly program collateral mailings to external partners; including working with the Office of Public Information Marketing team to determine quantities required for bulk order placement.
  • Gather information and prepare weekly and monthly reports as requested, returning and making telephone calls, in-person visits and responding to inquiries about the agency’s programs and services in a timely manner.
  • Maintain close working relationships with the State counterparts on joint messages and other community engagement activities; establishing a relationship with state and local housing finance agencies, housing counselors, faith-based community, colleges/universities, and non-governmental organizations.
  • Keep abreast of productive knowledge, technical services, market conditions, competitive activities, advertising promotional trends through the reading of the pertinent marketing materials.
  • Other duties as assigned.
The purpose of this position is to promote the Department of Housing and Community Development (DHCD) housing programs and initiatives for low-and-moderate-income Maryland residents.
Increase public awareness by optimizing opportunities with current and potential external partners, with the goal of promoting and informing Marylanders of the diverse portfolio of programs and services offered by the agency; including, Neighborhood Revitalization, Energy, Special Loans, Maryland Housing Search, Opportunity Zone, Project CORE, Homelessness, Military, Rental Eviction Prevention, etc. Statewide.
The Community Engagement Liaison position is responsible for maintaining business relationships with current and prospective customers in the assigned territory and market segment to generate “new” business opportunities for the department’s products and services.

MINIMUM QUALIFICATIONS

Experience: Seven years of experience in public information, public relations, journalism or other related experience in publicity or promotional work.

 

Notes:

 

1. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university with at least 30 semester credit hours in one or more of the following subjects: English, journalism, public relations, writing or other similar and related areas of study and three years of experience in public information, public relations, journalism or other related experience in publicity or promotional work for the required experience.

 

2. Candidates may substitute U.S. Armed Fores military service experience as a commissioned officer in public affairs specialist classification or public affairs specialty codes in the information and arts field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

  • Experience in the housing or marketing and communications
  • Experience working in a fast paced, ever-changing environment
  • Must be able to work well under pressure
  • Ability to speak, read, write, and understand Spanish
  • Strong public relations skills

SELECTION PROCESS

Please provide sufficient information on your application to document that you meet the minimum qualifications for this recruitment. Unofficial transcripts, certifications or diplomas to document educational or certification qualifications are required. Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. Successful candidates will be placed on the employment (eligible) list for at least one year. Eligible list may be used to fill future vacancies of the same classification. Successful candidates must document eligibility to work in the U.S. upon hire.

Please note: The Maryland Department of Housing and Community Development is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

EXAMINATION PROCESS

Examination Process:

The examination will consist of rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.
Candidates will conduct an oral presentation.

BENEFITS

Contractual employees who work for an agency covered under the State and Employee Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health and benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:
Charlee Kerr
Department of Housing and Community Development
Office of Human Resources
7800 Harkins Road, Lanham, MD 20706
All applications materials must be received by the filing deadline. If you are unable to upload your transcripts into the system, please send via email to Charlee.Kerr@maryland.gov. Please include the following information in the body of the email:
  • Attn: Charlee Kerr, HR Generalist
  • Your First and Last Name
  • Recruitment #
  • Classification (Job Title) of Recruitment

Incorrect application forms, or resumes in place of the application will not be accepted. If you are interested in these positions and cannot apply online please fill out the paper application. For questions concerning these positions, please call 301-429-7783

TTY Users: call via Maryland Relay
We thank your Veterans for their service to our country, and encourage them to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.
If you require alternative methods of application or screening, you must approach the employer directly to request this as H1BVisaJobs is not responsible for the employer’s application process.