Workforce Development Representative
Job Description
Job Details
Job Class: Workforce Development Representative Agency: Department of Employment and Economic Development
Job ID: 78813
Location: Faribault
Telework Eligible: May be eligible to telework up two (2) days per week
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 08/08/2024.
Date Posted: 08/02/2024
Closing Date: 08/15/2024
Hiring Agency/Seniority Unit: Department of Employment and Economic Development / MAPE
Division/Unit: Workforce Development
Work Shift/Work Hours: Day Shift, 8:00am – 4:30pm
Days of Work: Monday – Friday
Travel Required: Yes, up to 10% of the time
Salary Range: $25.29 – $36.71 / hourly; $52,805 – $76,650 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 – Minnesota Association of Professional Employees (MAPE)
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you’ll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
***This position is located in the Faribault CareerForce center***
This position exists to provide Career Services and CareerForce information to career seekers through orientations, group instruction, and one-on-one assistance, both over the phone and in-person, with a priority on serving Unemployment Insurance Applicants and Veterans; so job seekers are able to make informed career choices. The incumbent provides career guidance consulting and resources to career seekers and provides training on how to seek employment through Job Search classes, Resume Writing classes, and other employment-related workshops. The incumbent will provide technical and information resources so that career seekers have access to information and tools to secure appropriate employment, and employers have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them.
Duties Include:
To provide Basic Career Services to career seekers either one-on-one, in groups, or virtually as defined in Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser regulations. Counsel, advise, coach, teach, and assist career seekers in improving their job search skills, refer them to in-house and online services, or respond to any other needs they may have in regards to their work search so that customers are better able to identify career goals and conduct a successful job search.
To organize and facilitate Creative Job Search, Resume Writing, and other employment-related workshops so career seekers can identify career goals, write effective resumes, and post them on MinnesotaWorks.net, understand and use the most effective job search techniques, and find a job that matches their skills and abilities.
Conduct training/orientation sessions and provide basic career services to Unemployment Insurance (UI) applicants in the Reemployment Services and Eligibility Assessment (RESEA) program and other UI special programs, Dislocated Workers, universal customers, and other special populations to provide them a basic understanding of careers, job search techniques, and services available through the CareerForce.
To answer questions from career seekers and businesses by phone or in person regarding CareerForce services.
Perform other duties as assigned.
This posting may be used to fill multiple positions.
Telework Eligible: May be eligible to telework up two (2) days per week
Qualifications
Minimum Qualifications
To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.
One (1) year of experience in one (1) of the following areas:
Providing career guidance, vocational counseling, or job placement services.
Conducting or facilitating classroom training for adults.
Human resources, social services, business management, marketing, adult education, or employee training.
Applicants that meet the above minimum qualification will be further evaluated on the following:
Skill in:
Customer service to convey complicated information in an understandable manner as an expert resource for outside agencies and individuals.
Software programs such as Microsoft Office Suite (Word, Excel, etc.).
Ability to:
Form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment.
Collaborate effectively with individuals from diverse backgrounds and cultures.
Preferred Qualifications
Bachelor’s Degree in Education, Social Work, Human Services, Counseling, Human Resources, or other closely related field as determined by the agency.
Skill in a secondary language, facilitating clear communication with a diverse clientele.
Experience in:
Using CareerForceMN.com, Minnesotaworks.net, SharePoint, and Webex.
Conducting virtual workshops or trainings using online platforms (Microsoft Teams, Webex).
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
This position requires successful completion of the following:
Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant’s current and/or former employers.
A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment. When the position requires travel and the applicant drives a state owned or leased vehicle, a driver’s license record check will be conducted.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Amina Hindi at amina.hindi@state.mn.us or 651-355-0415.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at talent.acquisition.deed@state.mn.us.
The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at Karen.Lilledahl@state.mn.us. Please indicate what assistance is needed.
Working together to improve the state we love.
What do Minnesota’s State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
Benefits
As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.