Manager of Community Relations

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Manager of Community Relations (Administrator IV) Executive Service *This position serves at the pleasure of the appointing authority* Open to all qualified applicants **Bilingual applicants are encouraged to apply Are you seeking a job where your work is rewarding and provides excellent benefits? The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MDOT MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team. The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) is seeking a motivational leader for the position of Manager of Community Relations. This position serves as the direct contact to communities, keeping them informed and involved as MDOT MTA plans service expansions and constructions. The position responds to community-initiated concerns regarding agency services and decisions; and assists in assigning priorities and allocating resources. The selected candidate will be responsible for scheduling, planning, coordinating, and attending community meetings and public hearings. Some additional duties include: -Providing leadership and managing the agency’s mailroom responsibilities. -Writing announcements and advertising meetings through various media. -Developing print materials and signage while working with our Print Shop. -Collaborating with other MOOT MT A departments to resolve customer and community service-related concerns. -Direct communication with community leaders, government officials, social organizations, businesses, hospitals, high schools, colleges, and universities. -Establishing partnerships and maintaining relationships by way of frequent communications is extremely important. The ideal candidate will possess excellent verbal, written, and overall communication skills; the ability to manage multiple projects and efficiently meet strict deadlines; and demonstrated success in establishing collaborative partnerships with local, state, and community representatives.

Education: A Bachelor’s degree from an accredited college or university.Experience: Five years of experience in administrative or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.Notes: 1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the required education.2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience.3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

TO APPLYYou must complete and submit a Maryland Department of Transportation (MDOT) application online by registering at be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority. NOTE: Applications not filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy including possible drug testing.Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as World Education Services: International Credential Evaluation (WES), MTA Does Not Discriminate Based On Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation. Reasonable accommodations for persons with disabilities will be provided as requested.The Maryland Department of Transportation is not sponsoring new employees in the application for the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986.


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