Driver Training Manager

Job Description

Location: Santa Cruz
Job ID: 53538

JOB POSTING

Transportation and Parking Services (TAPS) supports the University’s mission by providing access to UC Santa Cruz, acting as fiscal stewards, and managing the sustainable planning, design, and operation of safe and equitable bicycle/pedestrian programs, transit services, parking, and other transportation-related needs.

TAPS is dedicated to being innovative, sustainable, and customer-focused providers of access to UC Santa Cruz.

NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training. The supervisor of this position can clarify how this policy applies to the selected candidate(s) upon selection for a job offer.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant’s behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 05-31-2023

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It’s known as an unconventional place where innovation and experimentation is part of the campus’s DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Transportation and Parking Services (TAPS) supports the University mission of academics, research and public service by providing and managing access to UC Santa Cruz and overseeing the planning, design and operation of the facilities and programs associated with parking, transit services, and bicycle/pedestrian circulation. The TAPS Transit Operation provides safe and reliable services for a campus population of approximately 18,000 students, as well as staff, faculty, and campus visitors. The campus shuttle system carries an average of 12,500 riders per day during each academic quarter. The Transit Operation also operates an on-campus paratransit program, charter services, and a bike shuttle.

More information can be found at: https://taps.ucsc.edu

JOB SUMMARY

This position works with the Transit Manager and Assistant Transit Managers in the Campus Transit Operation. The position manages recruiting and onboarding of driver trainees, guides trainees in working towards their Commercial Driver’s License (CDL), and ensures a Entry Level Driver Training (ELDT) program that complies with the Federal Motor Carrier Safety Administration (FMCSA).

APPOINTMENT INFORMATION

Budgeted Salary: $67,400 – $78,000 / Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Days, Evenings, Weekends

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 005042 (TRANSIT SVC SUPV 1)

Travel: Never or Rarely

JOB DUTIES

70% – Supervision & Training

• Supervises driver trainee performance, career development, and adherence to job standards.
• Participates in the selection, development, and evaluation of staff.
• Trains Class C license holders to obtain their Class B (Commercial Drivers License) in compliance with federal and state standards.
• Schedules and assists Class C license holders to get tested for their Commercial Driver’s License.
• Orients new staff and provides staff training on procedures and processes on a continual basis.
• Demonstrates and coaches others to provide excellent customer service and anticipates customers’ needs, internally and externally.
• Coaches staff to function as a team, providing cross-coverage as needed.
• Oversees scheduling for professional drivers and audits timesheets each day. May need to adjust shifts and staffing as needed based on campus demand or special events.
• Monitors bus service and drivers throughout the day.

20% – Policy, Procedure, and Protocol

• Ensures adherence to emergency protocols and follows established accident procedures.
• Assists in the development of driver training curriculum. Refines training materials and ensures proper documentation of training activities.
• Recommends improvements to processes and procedures in terms of quality or cost-effectiveness.
• Ensures adherence to the organization and external regulatory transit policies and procedures, driver training programs, performance standards, safety procedures, and rules and regulations.

10% – Other Duties

• Determines vehicle and equipment needs.
• Interacts with campus Fleet Services personnel to request and monitor vehicle maintenance.
• Calculates and posts daily passenger totals.
• Drives shifts as needed.
• Ensures that all vehicles and facilities are secured at the end of the shift.
• Assist the Transit Manager with the quarterly driver bid process.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in related area and / or equivalent experience and / or training.
• Working knowledge of transit service operations, as well as related policy and regulatory compliance requirements from governmental agencies including state and federal laws pertaining to vehicle codes, accessibility requirements, and vehicle safety.
• Experience analyzing problems or situations in order to identify patterns and develop solutions.
• Proficiency in basic computer applications, including databases, spreadsheets, and work processing programs.
• Excellent supervisory and interpersonal skills with the ability to effectively manage a large staff and interact with campus clients and vistors while upholding a friendly customer service standard.
• Excellent written communication skills with experience in writing reports and memoranda.
• Excellent verbal communication skills
• Ability to use good judgment/discretion to resolve disputes, exchange ideas, negotiate solutions, and handle confidential matters.
• Ability to work effectively under numerous deadline pressures and with frequent interruptions.

PREFERRED QUALIFICATIONS

• Knowledge of US DOT drug and alcohol testing requirements and the procedures for determining reasonable suspicion and post-accident testing.
• Experience with Federal Motor Carrier (FMCSA) Training Provider Registry (TPR) requirements and experience with training compliance.
• Experience and certification for the California Department of Motor Vehicles Employer Testing Program (ETP) to administer Commercial Drivers License (CDL) testing.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Employee will participate in the DOT random drug and alcohol testing program.
• Must possess a valid license to drive in the state of California and be able to participate in the Department of Motor Vehicles (DMV) pull notice program.
• Must possess Class B drivers license with air brake and passenger endorsements.
• Must possess current Medical Examiner’s Certificate (Form MCSA-5875).
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to safely perform the physical requirements necessary to move light to moderate objects up to 60 lbs., with or without accommodation.
• Will be required to work all scheduled hours on-site.
• Ability to work a variable schedule.
• Ability to work a variable schedule including evenings and weekends.
• Ability to respond to emergencies after hours as necessary.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=53538&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

If you require alternative methods of application or screening, you must approach the employer directly to request this as H1BVisaJobs is not responsible for the employer’s application process.