Customer Service Assistant
Job Description
Customer Service Assistant
Eastern Kentucky University
Title: Customer Service Assistant
Position Type: Student
Search Type: External – minimum 7 days
Department: 30R003 – StudentSuccess,Outreach&Opportunity
Division: 5R0000 – Student Success,Opportunity&Engage
Position Location: Richmond Campus
Driver Classification: Non-Driver
FLSA: Non-Exempt
Hours Per Week: 20
Posted Salary Grade: 10.00
Contact Person: Heather Davis-heather.davis@eku.edu
Job Summary/Basic Functions
Student will be responsible for helping to manage the Enrollment Management units by offering customer service support. This could materialize as sitting a front desk, giving campus tours, and completing office tasks as assigned.
Minimum Qualifications
- Must be enrolled at EKU.
Job Duties:
- 25% – Giving Campus tours – (Marginal)
- 50% – Completing office tasks as assigned – (Essential)
- 25% – Sitting at one of 3 front desks and attending to phone calls, walk-ins, emails – (Essential)
Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.
Open Until Filled: No
AA/EEO Statement
Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon satisfactory background check.
To apply, please visit: https://careers.eku.edu/jobs/customer-service-assistant-richmond-campus-kentucky-united-states.
If you require alternative methods of application or screening, you must approach the employer directly to request this as H1BVisaJobs is not responsible for the employer’s application process.