Assistant Online Coordinator
Eastern Kentucky University
Title: Assistant Online Coordinator
Position Type: Fulltime Staff
Search Type: External – minimum 7 days
Department: 20R110 – Online Learning
Division: 2R0000 – Academic Affairs
Position Location: Remote Opportunities
Driver Classification: Non-Driver
Schedule Type: Full Time (37.5 hrs per week or more)
Hours Per Week:
Additional Schedule Details: *This position can be considered for hybrid/remote work schedule opportunities.
Posted Salary Grade:
Job Summary/Basic Functions
As a member of EKU’s Office of e-Campus Learning, the Assistant Online Coordinator is responsible for providing services to faculty and students enrolled in the University’s online degree programs to ensure student enrollment, retention and the effective administration of online degree programs. These services can include coordinating the admissions, transfer, and advising processes for online students and providing administrative support to the e-Campus programs.
Education: Bachelor’s degree required in business, social sciences, education, communications, marketing or related field; Master’s preferred.
Experience: Three to five years of related experience with emphasis on demonstrated competence in customer service and people skills.
Licensure & Certifications:
- 30% – Recruit prospective online students and provide admissions, transfer, and registration services to all incoming new students. – (Essential)
- 30% – Advise and provide retention services to assigned e-Campus students – (Essential)
- 25% – Ensure effective administration of assigned online degree programs – (Essential)
- 10% – Works in cooperation with university departments (e.g., Admissions, Registration, Student Accounting Services, and Financial Aid) – (Essential)
- 5% – Supports report writing and development initiatives. – (Essential)
Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.
Funding Source: Institutional
Open Until Filled: Yes
Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
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