CARMELA JOY GALANG

CUSTOMER SERVICE, MANAGERIAL,HOSPITALITY MANAGEMENT FRONT OFFICE, BACK OFFICE
September 13, 1996

About Candidate

I was excited to see how my skills aligned with what you’re looking for. I believe my qualifications would be an ideal match for the Hospitality management position.

 

I am hardworking and technically professional with the ability to solve any problem comes my way. I am expressing my great interest care nurse at your institution. Upon searching for all the responsible and duties providing medical care to senior citizens I am eager to work hard and determined to execute all assigned duties as good as I can.

 

A lot of my qualities and strengths were also developed during my years in Customer Service where I worked giving the most satisfaction to the guest and clients, which is my deep passion. I have attached my resume so you can learn more about my education, objectives and career.

Location

Education

B
Bachelor of Science in Tourism Management 2014-2017
HOLY ANGEL UNIVERSITY

Work & Experience

C
Customer Service 10-04-2019 - 03-15-20
Iqor Philippines

work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit

T
Travel Specialist 03-03-2022 - 08-18-22
Cloudstaff

Sells and coordinates transportation, accommodations, insurance, tours and activities. Advises clients regarding destinations, cultures, customs, weather and activities.

M
Manager in Fastfood 08-16-22 - Currently working in the company
McDonald's

Shift Managers plan for each shift, monitor performances during the shift , take action to ensure the team is meeting McDonald's standards, monitor safety, security, and profitability, and communicate with the next Shift Manager to help prepare them to run a great shift too.

Awards

A
AMADEUS CERTIFICATE 2016
a computer reservation system (or global distribution system, since it sells tickets for multiple airlines) owned by the Amadeus IT Group with headquarters in Madrid, Spain.
F
Food Safety Class 2023
Effective procedures ensure McDonald's delivers food that is free of harmful bacteria, viruses, chemicals or foreign objects that could cause our customers to become sick.
S
SHIFT LEADER TRANSITION (SLT) 2023
In charge of providing direct supervision to employees at shift-based companies to ensure the business operates correctly

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