Effective Date: January 1 2023
Last Updated: January 1 2025

Introduction

INSIGHT CHERRY SOLUTIONS (“we,” “us,” or “our”), operating H1BVisaJobs.com, is committed to providing exceptional service to our users. This Refund Policy outlines the terms and conditions for refunds on our services and subscriptions.

Refund Eligibility

Premium Subscription Services

30-Day Money-Back Guarantee

  • Full refund available within 30 days of initial subscription purchase
  • Applies to first-time subscribers only
  • Must request refund before 30-day period expires

Monthly Subscriptions

  • Refunds processed for unused portion of current billing cycle
  • No refund for partial month usage after 7 days of activation
  • Cancellation takes effect at end of current billing period

Annual Subscriptions

  • Pro-rated refund available within first 60 days
  • After 60 days, no refund for remaining subscription period
  • Refund calculated based on unused months remaining

One-Time Services

Resume Review Services

  • Full refund if service not delivered within promised timeframe
  • Partial refund if service quality does not meet stated standards
  • Must request refund within 14 days of service completion

Job Application Assistance

  • Refund available if no applications are submitted within 30 days
  • Partial refund for services not yet completed
  • No refund once job applications have been successfully submitted

Premium Job Postings (for Employers)

  • Full refund within 48 hours of posting if no applications received
  • Partial refund for technical issues preventing proper job visibility
  • No refund after job receives qualified applications

Non-Refundable Items

The following services are NOT eligible for refunds:

  • Account setup and activation fees
  • Background check processing fees
  • Document verification services (once completed)
  • Third-party service fees (visa processing, legal consultations)
  • Services used or consumed (downloaded resources, completed consultations)
  • Promotional or discounted subscriptions (unless otherwise specified)

Refund Process

How to Request a Refund

  1. Submit Request: Email our customer support at info@h1bvisajobs.com
  2. Include Information:
    • Full name and account email
    • Order/subscription number
    • Reason for refund request
    • Date of original purchase
  3. Response Time: We will respond within 2-3 business days
  4. Processing Time: Approved refunds processed within 5-10 business days

Required Documentation

  • Original payment receipt or transaction ID
  • Account verification information
  • Detailed explanation of refund reason

Refund Methods

Payment Method Matching

  • Refunds issued to original payment method when possible
  • Credit card refunds: 5-10 business days
  • PayPal refunds: 3-5 business days
  • Bank transfer refunds: 7-14 business days

Alternative Methods

  • Account credit (when original method unavailable)
  • Check payment (for specific circumstances)
  • Wire transfer (for international users, fees may apply)

Special Circumstances

Technical Issues

  • Full refund if service is unavailable for more than 48 hours
  • Pro-rated refund for extended service disruptions
  • No refund for brief maintenance periods or minor technical glitches

Duplicate Charges

  • Immediate refund for verified duplicate transactions
  • No processing fees for correcting billing errors

Unauthorized Charges

  • Immediate investigation and refund if confirmed
  • Account security review and enhanced protection

Subscription Cancellations

Immediate Cancellation

  • Access continues until the end of current billing period
  • No refund for current period (unless within money-back guarantee period)
  • Auto-renewal disabled

Downgrade Options

  • Switch to lower-tier service with pro-rated credit
  • Credit applied to future billing cycles

Dispute Resolution

Internal Resolution

  1. Contact customer support first
  2. Escalate to management if needed
  3. Final review by INSIGHT CHERRY SOLUTIONS leadership

External Options

  • Credit card chargeback (may result in account suspension)
  • Better Business Bureau complaint process
  • Applicable consumer protection agencies

Terms and Conditions

General Terms

  • Refunds subject to verification of purchase and account status
  • INSIGHT CHERRY SOLUTIONS reserves right to refuse refunds for policy violations
  • Refund approval at company’s discretion for cases not covered in this policy

Account Impact

  • Refunded accounts may have access restrictions
  • Multiple refund requests may require additional verification
  • Abuse of refund policy may result in account termination

Tax Implications

  • Users responsible for any tax implications of refunds
  • Tax documentation provided upon request

Policy Updates

INSIGHT CHERRY SOLUTIONS may update this Refund Policy at any time. Changes will be:

  • Posted on our website with updated effective date
  • Communicated to active subscribers via email
  • Applied to new purchases after effective date

Contact Information

For refund requests or questions about this policy:

Customer Support:

  • Email: Info@h1bvisajobs.com
  • Hours: Monday-Friday, 9 AM – 6 PM EST
  • Website: H1BVisaJobs.com

Billing Department:

  • Email: info@insightcherrys.com

Legal Notes

This Refund Policy is part of our Terms of Service and is governed by the laws of the Indian Jurisdiction. Any disputes will be resolved in accordance with our Terms of Service.

Important: This policy applies to all purchases made on or after the effective date listed above. Previous purchases may be subject to different refund terms that were in effect at the time of purchase.

By using H1BVisaJobs.com services, you acknowledge that you have read, understood, and agree to this Refund Policy.