Workforce Development Program Manager
As NorthShore-Edward-Elmhurst Health (NS-EEH) Workforce Development Program Manager, your goal is to help build a pipeline of diverse and skilled entry-level NS-EEH team members and uplift the educational and economic development of the communities we serve. You will collaborate with NS-EEH teams, engage with community partners, design and manage program implementation, drive effective communication strategies, and evaluate program effectiveness. You will partner with talent acquisition, community engagement, and other teams to successfully place individuals in programs and entry-level roles and onboard them to ensure a smooth and seamless experience.
- Position: Workforce Development Program Manager
- Location: Highland Park Hospital
- Full Time/Part Time: Full-time
- Hours: Monday-Friday, during normal business hours
- Travel: Travel throughout Lake County, required
- Partnership Development: Manage strategic partnerships with selected community-based organizations (CBOs), schools, and other stakeholders. Foster strong relationships to leverage resources, expertise, and support for workforce development initiatives.
- Community Engagement: Act as a representative of the organization with CBOs, actively participating in events and meetings. Build relationships with community leaders, to foster collaboration and support.
- Program Development: Collaborate with CBOs and NS-EEH stakeholders to design/adapt and implement comprehensive programs to attract individuals from diverse backgrounds to pursue entry-level healthcare careers at NS-EEH and/or to support certifications and education that lower barriers to achieving a next step in a healthcare career. Develop targeted tactics – healthcare career education, internships, job shadowing, mentorship, scholarships, etc. to generate interest and engagement.
- Career Pathways Outreach: Collaborate with CBOs to promote healthcare career pathways. Coordinate with talent acquisition and community engagement to participate in career fairs, information sessions, and workshops to inform and inspire community members about entry-level healthcare roles and pathways for these roles to develop into healthcare careers.
- Talent Placement: Collaborate with talent acquisition to identify suitable entry-level healthcare positions. Facilitate the placement of individuals from CBO programs into these roles. Support candidates through the application and interview process to ensure successful placements.
- Onboarding and Collaboration: Partner with talent acquisition, talent management, employee health, and operational leaders to ensure a smooth and seamless onboarding experience into internships, job shadow, entry level roles. Build awareness and prepare operational leaders for taking on individuals in these various programs.
- Project Management: Project manage programs and serve as a facilitator on internal team member discussions and working teams. Develop and manage project plans, set clear objectives, define milestones, and establish timelines. Proactively identify and address issues or challenges, working collaboratively with stakeholders to develop and implement solutions.
- Communications Management: Develop and implement effective communication plans to engage and inform stakeholders, internal team members, community members, and program participants. Create clear, concise, and compelling messaging that resonate with diverse audiences. Partner with Talent Acquisition and Marketing and Communication to utilize various channels such as social media, videos, newsletters, and websites to raise awareness.
- Program Evaluation and Reporting: Conduct evaluations of programs to assess their effectiveness and impact. Analyze data and collect feedback to measure outcomes and identify areas for improvement. Prepare regular reports that communicate program progress, achievements, and future plans to internal and external stakeholders.
- Fund Management: Work with CIF team on the distribution of funds to CBOs, ensuring transparency and accountability in financial transactions.
- Education: Bachelor’s degree or High School Diploma with equivalent work experience required; Bachelor’s Degree Preferred
o 3-5 years’ experience coordinating workforce development programs or similar
o Experience working in Lake County communities
o A commitment to the development of diverse community members in healthcare jobs
o Able to work independently as a self-starter, take direction and also work as a team player
o Strong interpersonal skills that enable the ability to build strong relationships with department leaders and community partners
o Strong communication and collaboration skills, working with different types of individuals and teams
o Ability to organize, multi-task, and project manage complex workstreams with multiple milestones
o Strong critical thinking and problem solving skills
o Creative thinker, resourceful and creative
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
- Visa Sponsorship Available (Nursing and Lab roles)