Ops Training Controller I
Job Description
An OTC I is responsible for the development of the daily operational training logistics plan. Duties include the oversight and management of ensuring event coverage, travel management, FAA compliance, both student and instructor resources, and stewardship of training assets. Additionally, the OTC I will assist the Manager of Training Scheduling with invoice reconciliation, enhanced communication between students and instructors, and the facilitation and scheduling of all company training, regulatory training events, and mandatory crew meetings. Often the OTC I provides data and analytical support for the training scheduling/planning processes while meeting contractual deadlines. The OTC I strives to drive down crew/operational training costs thru proper scheduling and increased utilization of resources. This position reports to the Training Scheduling Manager and directly supports: scheduling operations, instructors, Line Check Airman, crew members, the Federal Aviation Administration, finance, payroll, and third-party vendors. Regulatory compliance, schedule continuity and adherence to policies and procedures are imperative responsibilities held with this position.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education Details:
Bachelor’s degree or equivalent work experience may be considered.
Years of Experience:
Minimum four (4) years’ total experience in airline industry.
Minimum three (3) years’ experience in part 135/121 scheduling or dispatching experience.
Minimum three (3) years’ Crew/Training scheduling experience.
Minimum three (3) years’ work experience in a high stress, high demand environment.
Minimum one (1) year Airline Mgmt. or Customer Service Management
Preferred Requirements
- Must be proficient with Microsoft Word, Excel, and PowerPoint – proficiency test required.
- Must have a working knowledge of the hiring development and related personnel processes.
- Must have a working knowledge of budgetary responsibilities.
- Exceptional ability to control, manage and coordinate multiple departments in challenging multiple operational situations while simultaneously making informed decisions in a timely manner with goal driven outcomes.
- Demonstrated conflict resolution skills.
- Must be a self-started and demonstrate the ability to be discreet in matters of confidential information.
- Strong communication skills, both written and verbal, with the ability to prioritize and coordinate with associated departments.
- Ability to display a high level of self-discipline, and motivation while taking on a leadership role as needed to interact effectively with all levels or personnel.
- Working knowledge of FAR 121 and FAR 117 operations as they pertain to crew training/scheduling and maintenance operations.
- Working knowledge of current crew management systems and scheduling systems preferred.
- Ability to treat all individuals with fairness and respect and act in accordance with the expressed Allegiant Standards.
Job Duties
- Ensure all operational training meets contractual and regulatory compliance.
- Schedule all operational employee (e.g. MX, Flt Ops, Inflight, Stations, etc.) training requirements.
- Adhere to regulatory constraints.
- Manage operational resources of the airline to ensure maximum operational performance as measured and directed by management.
- Control, maintain and monitor the training instructor staffing levels.
- Create work schedules that ensure proper and successful interaction between instructors and students that will ensure training deadlines are met.
- Ensure all training data is entered into appropriate data tracking tools.
- Work alongside the records and qualification division to ensure 100% compliance.
- Ensure timely training of scheduled FAA events.
- Ensure the daily operations of training is safe, efficient and that performance goals are met.
- Process and procedure development of the Training Scheduling Procedure Manual as it pertains to the position.
- Coordination of policy updates and enforcement based on regulatory changes under the direction of the Flight Operations Director, Training Scheduling Manager and the Directors of Flight Safety and Flight Standards.
- Adhere to guidance and direction while maintaining an effective working relationship with Flight Operations Management, Aircraft Maintenance Management, Stations Management, and Inflight Management.
- Records support: Assist in record keeping and qualifications maintenance.
- Travel support: Assist in booking hotels, and transportation for crew members and instructors.
- Assure there is a constant and timely flow of information between all departments, instructors, management, and operational crew members.
- Field concerns and complaints by instructors, crew members, the respective Management teams and departments.
- Foster a positive work environment that values open communication, trust and personal accountability.
- Report to leadership on a regular basis on overall Training Scheduling operation performance.
- Provides on-call and after-hour support. OTC I’s serve as on call personnel for the training department and are required to answer, respond and resolve after-hour issues.
- Control and maintain the correlation between instructor to crew calendars, classroom, simulator, and door trainer schedules.
- Advise and assist with analytics dependent on training schedules.
- Control, update and maintain class records database for all operational initial and recurrent training.
- Coordinate classroom schedules with outside vendors.
- Collect, maintain and report on operating statistics, as directed by the Training Scheduling Manager.
- Create, prepare and ensure information distribution for the setup of new hire classes by sending welcome packets, uniform fittings and schedule, attendance sheet, etc.
- Act as liaison between departments as it pertains to this position.
- Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office – While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged t
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
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