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Job Description

Information Tech Associate

Eastern Kentucky University

Title: Information Tech Associate

Position Type: Part-Time Staff

Search Type: External – minimum 7 days

Department: 52R000 – Information Technology

Division: 4R0000 – Finance & Administration

Position Location: Richmond Campus

Driver Classification: Non-Driver

FLSA: Non-Exempt

Schedule Type: Part Time, No Benefits (less than 20 hrs per week)

Hours Per Week:

Additional Schedule Details: evenings and/or weekends

Posted Salary Grade: Non-Exempt – 43

Retirement: None

Contact Person: Mike Wynn

Job Summary/Basic Functions

An EKU Information Technology Associate provides in-depth support for Blackboard users and first-level technology support for EKU faculty, staff, and students. The IT Associate is also responsible for general support for desktop equipment and classroom technical issues.

The incumbent regularly deals with a range of more complex inquiries and requests for service/ information from beyond the department and from various constituents. The incumbent initiates or requests information or service with other departments arising from his/her own work.

Minimum Qualifications

Education: High School diploma or GED

Experience: In depth knowledge of Blackboard. Or an equivalent combination of education and experience which provides the necessary knowledge, skills, and abilities.

Working knowledge of computers.
Proficiency with Blackboard and standard business software such as Microsoft Office.
Proficiency in communication with email and voice mail.
Ability to use Internet-based applications to perform work tasks.

Licensure & Certifications:

Preferred Qualifications:

Job Duties:

  • 85% – Provide technology support for faculty, students, and staff – (Essential)
  • 10% – Install software and configure hardware – (Essential)
  • 5% – Other duties as assigned to insure the efficient operations of the department. – (Marginal)

Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.

Funding Source: Institutional

Open Until Filled: Yes

Special Instructions:

AA/EEO Statement

Eastern Kentucky University is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement

Offers of employment are contingent upon satisfactory background check.



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