Game Operations Manager (Chinese Mandarin Speaking)

Job Description

“*About Us:*

We’re a fast-growing gaming startup building engaging, data-driven games for a global audience. Our team is passionate about delivering high-quality, live-operated experiences that keep players coming back for more. We’re looking for a *Game Operations Manager* to join us at an exciting stage and help shape how we run, optimize, and scale our live game ecosystem.

*What You’ll Do:*
* *Own live operations* for our games – plan, schedule, and execute in-game events, promotions, content drops, and seasonal activities.
* Work closely with Product, Design, Engineering, and Business Partners to ensure smooth deployment and alignment across all content updates.
* Monitor key performance metrics (e.g., DAU, retention, monetization, RTP) and iterate quickly based on data and player feedback.
* Develop internal processes for game ops – from live event calendars to troubleshooting workflows and feedback loops.
* Act as the voice of the player – analyze behavior, track community sentiment, and ensure a smooth, enjoyable experience.
* Help define and improve our operational toolkit (Backoffice, dashboards, automation, event design systems, A/B Test, etc.).
* Get your hands dirty – startup-style. This role is strategic and tactical: you’ll be building systems and running them day to day.

*What You Bring:*
* 2–5 years experience in live ops, game operations, product ops, or similar roles – preferably in F2P or online games.
* Strong analytical mindset – comfortable with data tools like Excel, SQL, or Datadog; not afraid to dive into metrics.
* Player-first mentality – you understand what drives engagement, and you’re constantly optimizing for fun + retention.
* Comfortable in a startup setting: adaptable, proactive, and a strong communicator across disciplines.
* Experience working in scrappy environments with limited resources, and a willingness to figure things out as you go.
* *Must be Chinese Mandarin fluent.*

*Bonus Points:*
* Experience in iGaming, casino-style games, or games-as-a-service models.
* Familiarity with backend tools for CRM, segmentation, or live content deployment.
* Passion for games, live service design, or data-driven decision-making.

*Why Join Us?*
* You’ll have *real ownership* and impact from day one.
* Flat hierarchy, fast decision-making, and full transparency.
* A chance to help define our operational DNA and player lifecycle strategy.
* Work with a small, passionate team where creativity and initiative are celebrated.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Vision insurance
Schedule:
* Monday to Friday

Application Question(s):
* Do you need H1B transfer?

Experience:
* Game Operations: 2 years (Required)

Language:
* Chinese (Required)

Ability to Commute:
* Irvine, CA 92618 (Required)

Ability to Relocate:
* Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person”