Admissions & Applications Coordinator (Hybrid)

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Job Description

Full Job Description

Admissions & Applications Coordinator (Hybrid)




Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.


About the College
 and School


As part of the renowned Cornell SC Johnson College of Business, the Samuel Curtis Johnson Graduate School of Management, prepares students for success in the evolving business landscape by offering cutting-edge learning experiences and access to comprehensive educational and research resources across the university. With seven distinct MBA programs, spanning the U.S., Canada, Latin America, Mexico, and China, and is home to award-winning faculty and research. Johnson is committed to transforming graduate business education and empowering students to excel in their chosen fields.


Johnson is consistently ranked among the top business schools in the world, and our graduates lead at the intersection of people, business, and technology. Our students combine their own strengths with the strengths of those around them. They learn how to create solutions to business challenges—and to other challenges facing the world at large. The reality is that success is never a solo act. Be an integral member of a team who makes the success of our programs possible. Join us!


The Opportunity


Cornell admissions representatives provide inclusive information and guidance to prospective students, ensuring access to diverse academic opportunities aligned with the institution’s strategic enrollment goals. Admissions services operate within a collaborative organizational system, fostering partnerships between staff in various colleges, schools, and units, along with the Division of Enrollment offices, to effectively support admissions functions.

The Admissions & Scholarship team at the Samuel Curtis Johnson Graduate School of Management attracts, selects, and matriculates the highest caliber of diverse students in the MBA (Masters of Business Administration).


As the Admissions and Applications Coordinator, you will:

  • Serve as the initial point of contact for prospective students interested in our residential Ithaca-based MBA program.
  • Contribute to enhancing the application process and enrolling student experience for Two-year applicants.
  • Maintain accurate application records in Salesforce and ensure timely preparation of applications for committee evaluation according to strict deadlines.
  • Provide highly personalized and comprehensive support to inquiries and applicants, guiding them through the application process and program options by demonstrating comprehensive knowledge of application requirements, admissions policies, academic programs, career resources, and student activities across all Residential MBA programs.
  • Conduct pre-application consultations and connect applicants with relevant university stakeholders.
  • Engage prospective students through various communication channels, including phone, email, and online Ask Admissions chats.
  • Coordinate enrollment processes with the Registrar and Student Services team.
  • Assist with deferral processes, audit official documentation, and facilitate international student visa procedures.
  • Prioritize multiple tasks, maintain confidentiality, and demonstrate professionalism.
  • Anticipate applicants’ needs aligned with the office’s goals and think critically and creatively about process solutions.
  • Take the initiative on issues, pay close attention to detail, employ good judgment and decision-making abilities, possess excellent oral and written communication skills, and the ability to work under pressure to meet time-sensitive deadlines.
  • Utilize CRM and office software technologies effectively.


This hybrid position includes four days on the Ithaca Campus in Sage Hall and one day remote. Core business hours are Monday through Friday, 8:00 AM-4:30 PM, with the expectation of flexibility for coverage of occasional evening or weekend recruitment events on campus, sometimes resulting in overtime pay.


Success Factors

We consider you a top candidate if you are:

  • Detail-oriented, highly organized, and anticipatory in your work based on understanding and leveraging processes and tasks on strict timelines.
  • A collaborative team player who isn’t afraid to ask for help when needed, and you notice when you jump right in to help the team without being asked.
  • You have excellent customer service skills, including, effective prioritization, communication, and follow-up.
  • Have experience working with large amounts of confidential data, and you’ve overseen data in some capacity.


Required Qualifications

  • Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
  • Experience working with diversity, equity, inclusion, and wellbeing programs.
  • Passion for promoting diversity, equity, inclusion, anti-racism, and wellbeing.
  • Associate’s degree or equivalent, with 2 to 4 years of related experience or equivalent combination.
  • A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.


If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

  • Bachelor’s degree or equivalent, with 1 to 2 years of admissions experience.
  • Proficiency in Microsoft Office applications: Word, Excel, Outlook, and PowerPoint.
  • Familiarity with admissions CRMs and technologies such as Salesforce, PeopleSoft, Linvio, Sumo, and Image Now systems.
  • Strong customer service and detail-oriented skills.
  • Excellent interpersonal skills, positive disposition, and organizational abilities.


Rewards and Benefits

  • This position is located in Ithaca, New York. The position will allow for the flexibility to work remotely 1 day per week at a location of employee’s choosing within the United States.


The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

  • Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
  • Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits:
  • Follow this link to learn more about the Total Rewards of Working at Cornell:


  • No Visa Sponsorship is available for this position.


Familiarize yourself with Cornell’s COVID-19 workplace guidance as well as the university’s COVID-19 services and information.


University Job Title:

Student Services Asst IVJob Family:

Student ServicesLevel:

DPay Rate Type:

HourlyPay Range:

$22.81 – $26.50Remote Option Availability:

Hybrid RemoteCompany:

EndowedContact Name:

Carolyn Chow

Job Titles and Pay Ranges:


Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

  • Prior relevant work or industry experience
  • Education level to the extent education is relevant to the position
  • Unique applicable skills
  • Academic Discipline (faculty pay ranges reflects 9-month annual salary)


To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.


Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.


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Online Submission Guidelines:

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email


If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at


Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.


Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.


EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university’s mission of teaching, discovery, and engagement.

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