Ophthalmic Medical Assistant/Surgical Scheduler

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Job Description

Ophthalmic Medical Assistant/Surgery Scheduler, Ophthalmology


Position Highlights:
  • Position: Ophthalmic Medical Assistant / Surgery Scheduler
  • Location: Glenview, IL
  • Full Time/Part Time: Full Time
  • Hours: Monday-Friday, 8:30 AM to 5:00 PM, in addition to rotating weekends


What you will do:
  • Schedule in office and OR surgical procedures for ophthalmology general, pediatrics, comea and external disease, retina, LASIK, glaucoma, neuro ophthalmology and oculoplastics
  • Communicates effectively with physicians, technicians/nurses, front office staff in and out of the department.
  • Educate patients effectively on LASIK, PRK, PTK, lasers used, pre and post-operative care and stay abreast on changes as pertaining to LASIK and services provided
  • Communicate effectively with patient about surgical costs, financial agreements, payment processes as pertaining to ocular surgical and non-surgical procedures
  • Demonstrates basic understanding of anatomy and physiology as pertaining to the eye, cornea and LASIK/PRK/PTK surgery.
  • Counsel and educate patients in the selection of lenses, such as multifocal, toric, or other upgraded lens options.
  • Creates ad-hoc financial reports as needed.
  • Works with NorthShore marketing and management to coordinate all marketing initiatives for the department.
  • Maintains oversight of all LASIK inquiries obtained through the department web page.


What you will need:
  • Education: High school diploma, GED or equivalent work experience required
  • Certification: CPR certification required
  • Experience: One year experience as a NorthShore Medical Group (PSA) Patient Support Associate in ophthalmology department or related experience. Working knowledge of Microsoft office programs preferred. Epic knowledge and experience preferred.


  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options, including Domestic Partner Coverage
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
  • Visa Sponsorship Available (Nursing and Lab roles)


NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit NorthShore.org, SwedishCovenant.org, NCH.org and EEHealth.org.


When you work for NorthShore – Edward-Elmhurst Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.


Please explore our website (www.northshore.org) to better understand how NorthShore – Edward-Elmhurst Health delivers on its mission to “help everyone in our communities be their best”.


NorthShore – Edward-Elmhurst Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.


Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.


EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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