Manager, Public Relations – Corporate Communications
Job Description
Manager, System Media Relations and Storytelling
Position Highlights:
- Position: Manager, Public Relations
- Location: Warrenville, IL
- Full Time/Part Time: Full Time
- Hours: Monday-Friday
- Required Travel: N/A
What you will do:
As Manager, Public Relations at NorthShore – Edward Elmhurst Health, you will partner with clinical and marketing colleagues to drive communications strategies that support growth across our key service lines, highlight initiatives and experts and increase patient engagement. You’ll translate your curiosity and desire to help create a safe, seamless and personal healthcare experience into informative, inspiring communications and storytelling and help position the organization as a national model for community-connected healthcare. You’ll also play a key role in public relations measurement and monitoring, helping ensure teams have the latest information they need and focus aligns with strategy.
- Serves as a key spokesperson and liaison, conducting national, trade and local proactive and reactive media relations in support of clinical service lines and patient engagement and playing a significant role in driving external storytelling.
- Engages media and stakeholders through creating content for owned PR channels, including newsroom, social media, paid content, blogs, website and fact sheets.
- Pays close attention to news and trends and regularly has feet on ground interacting with team members, patients and media to capture stories, content and feedback and proactively identify opportunities.
- Assists in communications around issues and crisis, as needed, bringing the unique lens and perspective of this role.
- Assists with PR measurement and monitoring, dashboards and PR reporting.
- Assists with messaging and development of engaging patient-facing communications, including customer messaging points, when needed, signage and emails, as well as on-site events and activations.
What you will need:
- Education: Bachelor’s degree in Public Relations, Communications, Marketing or a related field
- Certification: N/A
- Experience: Four (4) years of experience in the public relations, journalism or communications-related field. Understanding and prior use of media/PR/social media measurement and reporting tools and technologies preferred.
- Unique or Preferred Skills:
- Excellent verbal and written communication skills across a variety of formats.
- Strong media relations experience, including serving as a spokesperson, relationships with key local and national print, broadcast and online media.
- Enthusiastic storyteller and empathetic listener with insatiable curiosity and ability to inspire and inform across multiple communications channels and mediums.
- Strong presence of mind, good judgment, problem solving and analytical skill.
- Ability to balance multiple tasks in a fast-paced, goal-oriented environment and make decisions under tight deadlines.
- Understanding of and interest in key healthcare issues and trends.
- Ability to interpret and translate complex information into relevant, impactful communications.
- Strong executive presence and ability to work with influential, high-profile leaders.
- Strong project management skills, including cross-functional collaboration.
- Flexibility with the ability to balance multiple tasks in a fast-paced environment.
- Candidate must have a car and willingness to travel between locations as job requires.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
- Visa Sponsorship Available (Nursing and Lab roles)
NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit
NorthShore.org
,
SwedishCovenant.org
,
NCH.org
and
EEHealth.org
.
When you work for NorthShore – Edward-Elmhurst Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (
www.northshore.org
) to better understand how NorthShore – Edward-Elmhurst Health delivers on its mission to “help everyone in our communities be their best”.
NorthShore – Edward-Elmhurst Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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