Job Description
Eastern Kentucky University
Title: Asst Dir, Counselng & Outreach
Position Type: Fulltime Staff
Search Type: External – minimum 7 days
Department: 30R001 – Student Financial Assistance
Division: 5R0000 – Student Success,Opportunity&Engage
Position Location: Richmond Campus
Driver Classification: Non-Driver
FLSA: Exempt
Schedule Type: Full Time (37.5 hrs per week or more)
Hours Per Week: 37.5
Additional Schedule Details:
Posted Salary Grade: Exempt – 46
Retirement: KTRS
Contact Person: Dan Hendrickson
Job Summary/Basic Functions
The Assistant Director, Counseling & Outreach will join a team of Financial Aid Professionals servicing undergraduate and graduate students at Eastern Kentucky University. This position will manage the counseling team and Federal Work Study, and have administrative oversight of relevant policies, programs, and services to ensure funds are appropriately communicated, awarded, disbursed, and accurately reconciled.
Minimum Qualifications
Education: Bachelor’s degree required.
Experience: Three years of related experience is required.
Licensure & Certifications:
Preferred Qualifications:
Job Duties:
- 15% – Assume an active role in the development, implementation, and administration of collaborative student services, including but not limited to, One Stop Shop, Banner Self-Service, strategic communications, and other programming efforts. – (Essential)
- 20% – Supervise Sr. Financial Aid Counselors and Operations Specialist, providing professional growth opportunities to increase content knowledge, customer service, collaboration, and performance of direct reports. – (Essential)
- 50% – Oversees compliance with regulations, including financial awards, academic progress, and appeals. You’ll ensure adherence to rules on missing or incomplete information, budgeting, audits, and documentation. Conducting research to understand changing regulation and keeping policy and procedures up to date. – (Essential)
- 10% – In collaboration with the Executive Director, oversees the Federal Work-Study approval process and ensures compliance with all Federal Work-Study regulations. – (Essential)
- 5% – Supports the office functions by completing all other duties and special projects as assigned. – ()
Sponsorship: Visa sponsorship will be considered on a case-by-case basis, depending upon the needs of the unit, available sponsorship budget, and the qualifications of the candidate.
Funding Source: Institutional
Open Until Filled:
Special Instructions:
AA/EEO Statement
Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.
Background Check Statement
Offers of employment are contingent upon satisfactory background check.
To apply, please visit: https://careers.eku.edu/jobs/9715e6a3-0dfe-4ae1-9a91-4609cb10aad4
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